After completing our new home purchase and sale of our home in Tuscany with the McKelvie Group we wanted to follow-up and provide some feedback. This is going to be brutally honest, but also fair in the hopes that it will be insightful and helpful. Working with MacKenzie as our realtor has been an extraordinarily amazing experience. She is a top-notch professional with well-honed people skills, comprehensive technical knowledge that goes above and beyond and into the lawyer and banker duties (in my opinion), and I think most importantly she genuinely cares and is just a great person. Karmin and I very quickly viewed her as a friend and someone that we looked forward to meeting with. Since our business has concluded we miss her, and I think that really sums up our experience with her! Thank you for providing us with MacKenzie's services and for all of the deep care and considerati…
After completing our new home purchase and sale of our home in Tuscany with the McKelvie Group we wanted to follow-up and provide some feedback. This is going to be brutally honest, but also fair in the hopes that it will be insightful and helpful. Working with MacKenzie as our realtor has been an extraordinarily amazing experience. She is a top-notch professional with well-honed people skills, comprehensive technical knowledge that goes above and beyond and into the lawyer and banker duties (in my opinion), and I think most importantly she genuinely cares and is just a great person. Karmin and I very quickly viewed her as a friend and someone that we looked forward to meeting with. Since our business has concluded we miss her, and I think that really sums up our experience with her! Thank you for providing us with MacKenzie's services and for all of the deep care and consideration that she brought to our family. Karmin and I truly appreciate it and suffice it to say we will continue strongly recommending her and the McKelvie team to all of our friends, family and colleagues who may be seeking a realtor recommendation. We hope to keep in touch and that our paths cross again in the near future!
10/10 Rating! TMG: What did we do well? Kristin K: Everything. Ryan and team guided and prepared us for every step of marketing and selling my mom's house. Patient and compassionate conversations, attention to detail on documents and marketing materials, timely responses throughout the process. As my mom had lived here for 45 years, there was an exceptional level of compassion given to my mom throughout the process by all the staff, especially Ryan. We rarely had any questions b/c he was so thorough.
9/10 Rating! Loved working with Rick. As a first time home buyer, he made the entire process so easy. My partner and I are thankful for his knowledge and patience to help find us the perfect home. Will be referring Rick to all my friends/family.
10/10 Rating! TMG: What did we do well? JS: Everything. Rick walked us through every aspect of purchasing a home and we appreciated all the knowledge he shared with us. He made it a great experience.